FAQ

We offer a convenient and secure way to pay for your Pista House favourites. We accept all major credit cards, debit cards, and UPI for online transactions , and be rest assured all payments are encrypted for your complete peace of mind.

For cancellations, contact us within 24 hours of placing your order at 93965 00786 (11:00 AM - 1:00 AM) everyday or info@pistahouse.com. Special occasion items cannot be cancelled. If you receive an incorrect, damaged, or spoiled item, request a refund or replacement within 12 hours of delivery. Contact us using the details above and provide clear information (photos if possible).

Yes! We're excited to be sharing the flavours of Hyderabad with the world. We currently have international locations in the USA, Kuwait, Oman, and Dubai, with plans for further expansion in the future. Stay tuned for updates on new store openings!

Yes. You can explore our website and order our products without creating an account.

You can easily verify our delivery service availability by entering your pin code during the checkout process.

We do run special offers from time to time that are announced through various digital and non-digital platforms.

For metro cities, expect delivery within 24 hours, while non-metro areas may take 48 to 72 hours, depending on distance and holidays.

Yes, all our products are 100% Halal certified.

Yes, we offer gluten-free options in our bakery products range.

Customers can conveniently provide feedback by accessing the feedback options available below every product.

The shelf life of our Haleem is 7 days.

Absolutely, we ensure that only fresh Haleem is shipped to our customers.